Terms of Service

Last updated: 28 July 2025

[1]

Acceptance

By creating an account or using Ravell ("Service") you agree to be bound by these Terms of Service ("Terms") and by our Privacy Policy.

[2]

The Service

Ravell is a web-based workspace that helps teams plan projects and sync them to third-party trackers (e.g. Linear, Jira). Features may change; major deprecations will be announced 30 days in advance.

[3]

Accounts & Eligibility

You must be ≥ 16 years old and capable of forming a binding contract. You are responsible for all activity under your account and for keeping credentials secure.

[4]

Plans & Payment

Free tier: [limitations].

Paid tiers: monthly or annual subscription, billed upfront via Stripe. Prices exclude VAT. Failed payments may suspend the Service after 14 days' notice.

[5]

Licence

We grant you a non-exclusive, non-transferable, revocable licence to use the Service. All intellectual-property rights in Ravell remain ours.

[6]

User Content

You retain all rights to content you upload. You grant us a worldwide licence to host, backup, and display that content solely to provide the Service.

You represent that you have the necessary rights to the content and it does not violate any law or infringe third-party rights.

[7]

Acceptable Use

You must not:

  • reverse-engineer, decompile, or hack the Service;
  • upload malware or illegal content;
  • use the Service to violate GDPR or spam laws;
  • overload or attempt to impair the Service.
[8]

Third-Party Integrations

Connecting Ravell to Linear, Notion, Jira, etc. is optional. Your use of those services is governed by their respective terms. We are not liable for their acts or omissions.

[9]

Termination

You may terminate at any time via Account → Billing. We may terminate or suspend the Service with 30 days' written notice (immediately for violations). On termination you may export your data in JSON/CSV for 30 days.

[10]

Disclaimers

The Service is provided "as is" without warranties of any kind. We do not warrant that the Service will be uninterrupted, secure, or error-free.

[11]

Limitation of Liability

To the fullest extent permitted by law, our aggregate liability is limited to the greater of (a) €100 or (b) the amount paid by you to us in the 12 months preceding the claim. We are not liable for indirect or consequential damages, loss of profits, or data loss.

[12]

Indemnification

You will indemnify us against any claim arising from your breach of these Terms or misuse of the Service.

[13]

Governing Law & Venue

These Terms are governed by Belgian law. Any dispute shall be resolved exclusively by the courts of Brussels (Dutch-speaking division), unless mandatory consumer law provides otherwise.

[14]

Changes to Terms

We may update these Terms; we will notify you 14 days in advance. Continued use after the effective date constitutes acceptance.

[15]

Contact

Ravell – Antoine Pirard

VAT BE 0715.601.860

E-mail: legal@ravell.app